Pic02




GSA Ordering Information        Labor Description         Labor Rates


PROFESSIONAL SERVICES 

 

Commercial Job Title:

Program Manager

Minimum/General Experience:
Combination of ten years information technology experience, including three years of experience in a management or supervisory capacity, plus three years of experience in the functional area of the project to be managed.

Functional Responsibility:
Extensive experience solving computer systems design problems, performing trade studies, developing design
requirements and qualification. Significant understanding of computer systems including structures,
configuration, mechanisms, structural analysis, and integration and test. Proven ability to work in a team
environment, lead a team, and oversee budgets, schedules, and resources. Proven ability to lead collaborative teams with: multiple organizations, outside companies, cross-discipline, and various levels of management.

Minimum Education:
Bachelor’s degree in Computer Science or a related field, or in the project’s functional area.

LINE # 1

  

Commercial Job Title:

System Engineer II

Minimum/General Experience:
Five years of technical experience installing, maintaining, and managing Local Area Networks (LANs). Holds a
current certification in LAN administration or engineering appropriate to the network environment being
 s
upported (e.g., Microsoft Certified System Engineer (MCSE)).
Functional Responsibility:
Support the Operations and Maintenance of the system for faults that are beyond the capability of the on-site
Field Service Representatives. Assist on-site engineers in system problem diagnosis and troubleshooting,
collection of problem information, writing discrepancy reports (DRs), and creating/testing emergency
workarounds to get the system operational. Working with the factory experts, also recommend more permanent
fixes. Support external interface troubleshooting, coordinate with 3rd party maintenance providers, and other operational support activities including software and hardware installations and upgrades.
 

Minimum Education:
Bachelor’s degree in Computer Science or a related field.
 

LINE # 2

  

Commercial Job Title:

Systems Analyst II

Minimum/General Experience:
5 years of experience in the field or in a related area. Requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas.

Functional Responsibility:
Applies systems analysis and design techniques to complex computer systems in a broad area such as
manufacturing; finance management; engineering, accounting, or statistics; logistics planning; material
management, etc. Produces innovative solutions for a variety of complex problems. Maintains and modifies
complex systems or develops new subsystems such as an integrated production scheduling, inventory control,
cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. Guides users in formulating requirements; advises on alternatives and on the implications of new or revised data processing systems; analyzes resulting user project proposals, identifies omissions and errors in requirements and conducts feasibility studies; recommends optimum approach and develops system design for approved projects. Interprets information and informally arbitrates between system users when conflicts exist.  May serve as lead analyst in a design subgroup, directing and integrating the work of one or two lower level analysts, each responsible for several programs.

Minimum Education:
Bachelor’s degree in Computer Science, Engineering, or a related field.

LINE # 3

  

Commercial Job Title:

Project Manager

Minimum/General Experience:
Combination of ten years information technology experience, including three years of experience in a
management or supervisory capacity, plus three years of experience in the functional area of the project to be
managed.
Functional Responsibility:
Extensive experience solving computer systems design problems, performing trade studies, developing design
requirements and qualification. Significant understanding of computer systems including structures, configuration, mechanisms, structural analysis, and integration and test. Proven ability to work in a team environment, lead a team, and oversee budgets, schedules, and resources. Proven ability to lead collaborative teams with: multiple organizations, outside companies, cross-discipline, and various levels of management.
Minimum Education:
Bachelor’s degree in Computer Science or a related field.

LINE # 4

  

Commercial Job Title:

System Administrator

Minimum/General Experience:
5 years of experience in the field or in a related area. Requires competence in all phases, techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas.
Functional Responsibility:
System administration, training, troubleshooting, system integration coordination, acquisition of standard and non-standard HW/SW, development and management of Infrastructure Service Request (ISR), Configuration Management of software baselines and related Information System Security Representative (ISSR) requirements. Create and implement CM plan for training server personnel (e.g. maintenance schedule, system backup, software baselines and network settings and configuration). Coordinate security plans to include event log auditing, virus scanning for LAN's standalones, workstations and Laptops and system configurations.
Minimum Education:
Bachelor's degree in Information Technology or related degree or equivalent experience.

LINE # 5